Q: Do I need to book an appointment?
While we welcome walk-ins, booking an appointment helps minimise wait times and guarantees your preferred doctor is available.
Q: What can I discuss during a GP consultation?
You can discuss any health concerns, including chronic conditions, mental health, vaccinations, or preventative care.
Q: How do telehealth consultations work?
Simply book a telehealth appointment online or by phone. At the scheduled time, your GP will call to discuss your health concerns.
Q: Can I use telehealth for prescriptions?
Yes, prescriptions can be sent electronically to your preferred pharmacy after a telehealth consultation.
Q: Are your services covered by Medicare?
Many of our services are Medicare-rebatable. Check with our reception team for bulk billing eligibility.
Q: What should I bring to my appointment?
Please bring your Medicare card, photo ID, and any relevant medical records or referrals.
Q: Can I request the same GP for each visit?
Yes, we encourage patients to build a relationship with their preferred GP.
Q: Do you offer family health services?
Yes, we provide care for patients of all ages, including children’s health and immunisations.
Q: Do you have onsite pathology?
Yes, we offer onsite pathology services for fast and convenient diagnostic testing.
Q: Are walk-ins welcome for urgent concerns?
Absolutely, we aim to accommodate walk-ins as much as possible for urgent health needs.
